Company Policies

Privacy policy

This is the website of Owls Hall Environmental Ltd.

Registered in the UK: 4408559

VAT Reg No: 798 5938 38

We are based at our offices in Essex:

Owls Hall Farm
Blackmore End

You can reach us by telephone at: 01371 850537 or by email:

Data collection

We collect information on our website through predefined forms on certain pages.  You can choose to enter your details in order for us to

  • answer a question that you might have
  • arrange for a telephone call back
  • provide information on your property in order for us to provide a solution or a quote
  • in order for us to email you a further information that you might request

We use cookies on our site to store information about your browser and navigation through the site.  We do not collect personal information through cookies.

We will process your data fairly in accordance with the Data Protection Act in the UK.

We will not sell your data to any other third party and will only use the data for the predefined purposes.

You may be asked in certain forms if you would be happy to receive email correspondence from us in the form of newsletters and you will have the option to opt out of these newsletters, both at the point of providing your address and also as part of every email communication that we may have with you.

We may send you postal communication from time to time with offers relating to the products or services that we offer.  You can inform us by mail, phone or email if you no longer wish to receive communication from us.

Learn more about our Privacy Policy

Ethical policy

Owls Hall Environmental Limited recognise that we are part of the society in which we live and work. The very nature of our work and the services we provide means that we are part of our customers’ everyday lives and therefore it is important that we respond to our customers’ everyday needs.

It is important that we act and operate responsibly in order for us to succeed. To ensure this we need to consider not just our customer’s but also our employees and employment policies, the community in which we operate in and the effects that our very existence has on the environment.


Owls Hall Environmental are dedicated to protecting the health and safety of our employees, subcontractors and others that may be affected. We have devised many policies and procedures that ensure the Health and Safety of our staff who play an active role in ensuring that these policies and procedures are applied.

Owls Hall Environmental not only adhere to all employment laws, we are supportive of diversity in the work place. We maintain a great respect for our employees and we are proud of the work that they do.

We regularly work with training coordinators from outside the company to educate our employees further on a whole range of skills relating to all areas.

Owls Hall Environmental are equal opportunities employers and comply with the Race Relations Act 1976.


By building lasting relationships with local traders we are helping to ensure the growth of local businesses and are also helping to maintain employment in the local areas. We believe it is important to support the community in which we operate and maintain good relationships with that community.


We produce very little waste, we recycle what we can and try to utilise what is left for other purposes.

We work with and in accordance with Building Regulations and the Environment Agency to ensure that our work is installed according to relevant regulations and treats the effluent in line with relevant legislation. We are a registered waste carrier which enables us to empty many septic tanks and treatment plants. We then dispose of this collected waste in accordance with the relevant legislation.

Business Conduct:

We are always keen to listen to others and maintain regular contact with our customers after the installation process is completed, so that we can see what changes we need to make in order to become a better company in their eyes.

We believe it is acceptable to compete, we believe that it must be done fairly and in accordance with current legislation.

It is our policy that we will only support other companies who act as ethically as ourselves.

We understand our importance to our customers and also to the community and so we will always strive to go one stage further, look to the future and be the best.

Learn more about our Ethical Policy

Policy Download Links

Alcohol & Drugs Policy Statement

The Company has adopted a policy which prohibits any employee, whilst carrying out work on behalf of the Company.

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Health & Safety Policy

Owls Hall Environmental are committed to protecting our employees, sub contractors, the general public & customers from risk

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Customer Services Standard

Owls Hall Environmental aims to provide the highest level of customer service, which includes the handling of complaints.

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Energy Policy

Owls Hall Environmental provides good value products and services and recognizes the need to maintain a high level of “Customer Satisfaction”

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Environmental Policy

We recognise the importance of environmental management and protection and will comply with the Environmental Protection Act 1990

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Equal Opportunity Policy

This Equal Opportunities Policy has been applied to Owls Hall Environmental to promote a welcoming, friendly atmosphere

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Supply Chain Policy

Owls Hall Environmental has a Supply Chain Management policy which lays down the principles of our interaction with our suppliers.

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Quality Management Policy

Owls Hall Environmental has evolved a policy statement incorporating its Business Strategy and Mission Statement.

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