Sales Coordinator – Full Time
Key duties and responsibilities include:
- Dealing with incoming customer queries, obtaining relevant information and providing advice and best possible solutions.
- Managing sales orders/quotations, scheduling appointments, following up enquiries, securing orders, and ensuring customer delivery dates are met
- Working closely with and supporting the external sales team to identify opportunities both within our existing client base and with potential new sources of business.
Experience, skills and aptitude required:
- Excellent communication skills
- Exceptional customer service skills
- A proactive attitude
- Attention to detail
- Ability to prioritise own workload.
- Good level of IT literacy in Microsoft Office
To apply, please send your CV to: recruitment@owlshall.co.uk
Service Administrator – 12 Month Fixed Term Contract (Maternity Cover)
Key Duties and Responsibilities
- Taking calls from new and existing customers
- Providing costs for servicing, emptying and breakdowns
- Scheduling planned and unplanned servicing and emptying work for Engineers
- Working closely with our external engineers to create quotations for additional work
- Upselling cash contracts to Direct Debit plans
Experience, skills and aptitude required:
- Excellent communication skills
- Exceptional customer service skills
- A proactive attitude
- Ability to prioritise work to meet deadlines
To apply, please send your CV to: recruitment@owlshall.co.uk
Stores/Stock Controller – Part Time
Key duties and responsibilities include:
- Overseeing the management, purchase and replenishment of goods to guarantee stock levels and timely fulfilment of orders
- Maintaining accurate records of inventory and stock management systems
- Ensuring outsourced products are of consistent quality and arrive as per specification and within budget, whilst meeting customers’ expectations
- Liaising with Planning, Sales and Operations departments to forecast supply and demand
- Analysing pricing structures to achieve competitive prices and suggesting adjustments to benefit from pricing deals
- Supervising the maintenance of the warehouse/storerooms and ensuring proper arrangement of stock
- Preparing stock required by the installation teams
- Ensuring that the stores, workshop and yard are kept in a tidy and organised manner.
- Raising purchase orders to suppliers
- Organising couriers, deliveries or collections dependant on location and logistics.
- Regularly monitoring and organising replenishment of engineer’s van stocks
Experience, skills and aptitude required:
- Minimum of two years’ work experience in a stores position
- Ability to support engineering team technically
- Attention to detail
- The ability to multitask as the chosen candidate will often have to work on several tasks simultaneously
- Clear communication skills
- Being able to work independently as well as building strong relationships with other teams
- Ability to prioritise own workload.
- Good level of IT literacy in Microsoft Office
- Great customer service
- Forklift licence
- UK driving licence
To apply, please send your CV to: recruitment@owlshall.co.uk
Tanker Driver
We are currently looking for a Tanker Driver To provide collection and transportation of waste locally often working alone and delivering to disposal locations. Supporting engineers to complete jetting, sucking, line cleaning, soakways, and pump station clean outs. Ensuring all activities are carried out in a professional and timely manner. To ensure that work is completed accurately, on time and to the agreed standards at Owls Hall.
Main responsibilities Include:
- Safely and efficiently operate vacuum tanker HGVs for drainage purposes.
- Keep the vehicle in a clean & roadworthy condition both internally & externally, performing basic maintenance and repairs.
- Perform required pre/post-trip inspections to ensure equipment safety.
- Complete any required documentation for delivery and collection of waste with our handheld devices.
- Ensuring that customers receive the highest levels of customer service at all times.
- Being part of the OHEL emergency call-out rota.
- Complying with all health and safety requirements on site as detailed by the Site Manager or our clients.
Key Accountabilities Include:
- Safely and efficiently operating the vacuum tanker and jetter for drainage purposes.
- Ensuring The tanker and vacuum is operated to manufactures guidelines.
- To Keep the vehicle in a clean & roadworthy condition both internally & externally, performing basic maintenance and repairs.
- Ensuring all equipment is checked regularly and any defects reported accordingly.
- Complete any required documentation for delivery and collection of waste with our handheld devices.
- Being part of the Call out team and sharing the Rota to support our customers.
For full details please email recruitment@owlshall.co.uk
Field Service Engineer
We’re currently looking to recruit a Service Engineer to carryout Commercial servicing, repairs and breakdowns including Electrical diagnostics and fault finding on all types of water systems.
Main responsibilities include:
- Carrying out servicing & repairs to Residential/Commercial sewage treatment plants, rainwater harvesting, grease systems and pumping stations to manufacturer and OHEL standards on time and to budget
- Carrying out electric diagnostics and fault finding to supply first time fix
- Investigate and repair where applicable warranty issues
- Carrying out daily and weekly vehicle checks as specified by the Service Manager
- Ensuring that customers receive the highest levels of customer service at all times
- Fulfill company vehicle and plant repairs
- Being part of the OHEL emergency call out Rota
- Complying with all health and safety requirements on site as detailed by the Site Manager or our clients.
Key Accountabilities Include:
- Site Servicing and Repairs
- Stock Control
- Customer Service
- Health & Safety Requirements
Salary: competitive
To apply, please send your CV to: recruitment@owlshall.co.uk
Owls Hall Environmental are equal opportunities employers and comply with the Race Relations Act 1976.
