Our Empty and Care Plan

Simple, Affordable Protection

Once we have completed your installation, you will be invited to join the Empty & Care Plan at a reduced rate, with convenient monthly payments made via direct debit.

Special Offer – First Year for Just £1 per Month

It’s a cost-effective way to start your maintenance journey while ensuring full compliance with Environment Agency regulations.

Already have a system?

You can still join our direct debit scheme and benefit from the same peace of mind. Contact us today for full details and pricing

Staying Compliant with the General Binding Rules

The Environment Agency’s General Binding Rules require all small residential sewage systems to be emptied at least once every 12 months, and for sewage treatment plants to be serviced regularly.

Failing to do so can lead to costly repairs, system breakdowns, or pollution incidents that risk heavy fines.

Owls Hall’s Empty & Care Plan assists customers to meet these legal obligations effortlessly while keeping systems performing at their best all year round.

Why Regular Servicing and Emptying Matter:

A sewage treatment system is a vital but often overlooked part of a property’s infrastructure. Without proper care, it can quickly develop issues such as odours, inefficiency, or even total failure.

Regular sewage treatment plant servicing and septic tank emptying provide essential benefits, including

• Peak efficiency: Systems run smoothly, reducing odours and improving treatment quality.
• Reduced risk of breakdowns: Early fault detection helps prevent expensive repairs.
• Extended lifespan: Proper maintenance helps to protect drainage fields and system components.
• Environmental protection: Well-maintained systems helps to prevent pollution and safeguard local waterways

What’s Included in the Empty & Care Plan

Empty

The comprehensive plan covers everything needed to keep your system healthy, compliant, and efficient — including septic tank emptying, sewage treatment plant emptying, and routine servicing.

Emptying

• Annual septic tank emptying or sewage treatment plant emptying (desludging).
• Option for six-monthly emptying for systems with higher demand.
• Safe, certified waste disposal by registered waste carriers, ensuring full environmental compliance.

Servicing

Every sewage treatment plant servicing visit is carried out in line with manufacturer and Environment Agency guidelines, ensuring your system performs exactly as it should. A full service includes:

• Inspection of tank structure and covers
• Electrical and alarm function checks
• Examination of the treatment zone and internal components
• Free replacement of small consumables where needed/li>
• Air pressure testing for blower models
• Balancing of air flow where necessary
• Belt tension testing and adaptation for motor/belt driven systems

Care and Support

Ongoing customer care makes system ownership simple and stress-free:

• Automatic alerts for service or emptying reminders
• Expert maintenance advice and guidance
• 24-hour call handling for urgent support
• Regular updates and recommendations to protect your system year-round

Savings and Added Value

Members of the Empty & Care Plan benefit from exclusive discounts and cost savings:

• 10% discount on replacement parts
• 5% discount on call-out and labour charges for repairs or breakdowns
• Predictable monthly payments that spread costs evenly throughout the year

Tailored Plans for Every System

Every property and system is unique, so Owls Hall tailors each Empty & Care Plan to suit individual requirements. Plans are based on the size, type, and usage of your sewage treatment system, ensuring you only pay for what you need.

Whether you have a small domestic system or a commercial installation, Owls Hall provides dependable, expert care at every stage.

Why Choose Owls Hall Environmental?

With over 50 years of experience, Owls Hall Environmental is one of the UK’s most trusted names in wastewater treatment and sewage management. Since 1966, the company has installed, serviced, and maintained thousands of systems, from simple domestic tanks to complex commercial solutions.

What Sets Owls Hall Apart:

• Proven expertise: Decades of hands-on experience with every major brand and type of system
• Reliable service: Known for professionalism, integrity, and exceptional customer care
• Comprehensive solutions: From installation and maintenance to repairs, surveys, and compliance support
• Competitive pricing: Transparent, fair, and great value — with no hidden fees
• Commitment to quality: Every service meets the highest standards for performance, safety, and environmental responsibility

The Hassle-Free Way to Protect Your Investment:

Sewage systems are an essential part of modern living and regular care is the key to keeping them safe, efficient, and compliant.

The Empty & Care Plan offers complete peace of mind, saving time, reducing risk, and preventing costly surprises.

To learn more or request your personalised quotation, contact us today and discover how simple it is to keep your system performing at its best all year round.