Owls Hall Environmental Ltd, Blackmore End, Braintree , Essex CM7 7DF
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The Benefits of Water Conservation

As populations increase and climates change, our global drinking water supply is becoming increasingly short. We all need to do our part to conserve water wherever we can.

There are many ways in which we can conserve water, starting right at home. If you own your home, having a rainwater harvesting tank fitted is a great way to conserve water. If you are currently renting, speak to your landlord about fitting a water butt in the garden – you’ll have fresh rainwater to keep your garden happy all year round.

We have put together a list of reasons why it is important to conserve water, and how saving water benefits your family and community.

Why water conservation is important

1. It can save you money

Conserving water in your home and garden can save you money on your water bill. By installing a water butt, you can remove the cost of using your hosepipe to water your garden. You can also have a rainwater harvesting tank fitted, enabling you to use rainwater for your household appliances.

2. Less water diverted from rivers

Water conservation helps to reduce the amount of water diverted from rivers, streams, and estuaries. This helps to keep our environment healthy and provides a water source for animals and plants to thrive.

3. Reduces cost of wastewater treatment

The less water we divert from rivers, the less we have to treat. Wastewater treatment can be a costly process, so it’s beneficial to remove the middle man.

4. Minimises the impact of water shortages

When water shortages occur, we all pull together to stop using hosepipes and support our communities. By conserving water through a water butt, you can have a plentiful supply of water to keep you going through a water shortage.

5. Helps the environment

Reducing our water usage helps to decrease the energy required to process and deliver it to our homes which helps to reduce pollution and protect our planet.

For more information about our rainwater harvesting tanks, or fitting a water butt in your garden, get in touch with our team of experts who will be happy to help you. 

Latest News

How To Water Your Garden

Most people who own and maintain their own garden know the importance of watering to keep their precious plants appearing healthy and lush, but not everyone knows how they should be watering their garden and often ponder questions like “how much water does my garden need?” or “how frequently should I water?”.

Whilst watering your garden is not and should not be complicated, there are several factors that should be considered, such as the type of soil you have, the climate or weather conditions, and the type of plants you are growing.

Sources of water for your garden

Rainwater is a great choice for watering plants and your garden as it’s freely available if you are able to store it. Having a water storage device like a water butt will allow you to water your plants using a watering can with sustainably sourced water, as tap water requires treatment and energy to your home. Another reason why watering plants with tap water is wasteful is that it contains more minerals than your plants actually need. Learn how to save water with our helpful guide. As well as rainwater, grey water from your home can be used to water your garden during particularly dry spells.

How to water

Plants can only use water effectively through their roots by taking it from the soil or compost, therefore, you will want to make sure that the water gets to where it’s required – the tip of the roots and not the leaves.

The common methods of watering include:

Watering cans

Watering cans are useful for aiming water specifically at the stem bases of plants, leaving the surrounding soil dry. This makes it much easier to ensure the water goes to the roots where it’s needed, and not to any surrounding weeds.

Self watering pots and containers

These pots have an in-built reservoir that stores water away from the root zone, that allows the plant to access the water via a capillary system or wick. The benefit of self watering pots is that the plants will only draw water into the root zone as and when required, meaning you can go longer between watering.

Seep hoses

Seep hoses are pipes with holes in them that deliver water to the root zone by being positioned accurately in rows depending on the plants. The benefit of seep hoses is that they can be hidden beneath the soil or mulch, however they are tricky to set up and work better on heavy soils where the water can spread sideways more easily.

Automated irrigation systems

Automated drip or trickle irrigation systems are best suited to bigger, more water-demanding areas such as fruit and vegetable plots. They ensure only the root zone is wetted as any water that goes any deeper will be inaccessible to plants and stop nutrients in the soil reaching the roots of the plants.


Sprinklers use a large amount of water and are only appropriate for use in large gardens. They are not useful for watering plants as the water is spread over a large area and does not target the root zone.

When should you water your garden?

The best time to water your garden is in the morning, as the cooler temperatures and calmer winds prevent the water from evaporating or blowing away before it reaches the roots of your plants. Watering in the morning is also beneficial as any plant foliage that gets wet dries quickly, which is important as fungal diseases can attack plants much more easily when their leaves are wet.

How much water should you give your garden?

It is generally recommended that you should give your garden between 1-2 inches of water each week, preferably in deep infrequent watering sessions as opposed to frequent and shallow. A deeper watering helps fight against problems related to evaporation and weak root growth. However, this is a general rule of thumb, and the reality is that the amount of water your garden needs varies based on a variety of factors.

Soil type

Firstly, you should consider the composition of the soil. Sandy soil has much less water retention than the denser clay soil, making it susceptible to drying out faster and leaving your plants dehydrated. On the other hand, clay soil is much better at holding onto moisture longer, meaning that it is easier to over-water. A solution to aid water retention whilst allowing sufficient drainage is to apply compost or mulch to your soil, reducing its watering needs and allowing your plants to remain sufficiently hydrated between watering.

Weather conditions

This may seem a little obvious, but you should also consider the weather conditions. In hot, dry conditions you will have to water more often, whereas in rainy conditions you can afford to water less often.

Type of plants

Finally, the amount of water you give your garden will also depend on the type of plants you have, as they all have their own various watering needs. The plants that require most water tend to be larger as well as newly planted ones. If you are growing vegetables, bedding plants, or perennials, you may want to water more frequently, especially in hot weather, as these plants have shallow root systems and cannot access the moisture retained deeper in the soil. Any container plants should be watered daily, especially in hot, dry conditions.

If you are interested in collecting rainwater for your garden, check out our range of water butts today. For more help and information, get in touch with our team.

Latest News

How To Install An Irrigation System

How To Install An Irrigation System

With summer approaching and many people spending more time at home and in their gardens, it is no wonder people are considering easier ways to water their garden and be more Ecologically friendly. 

It is widely known that rainwater is better for garden watering than mains water, and as a nation we are well used to utilising this natural resource by storing water with water butts. But what if you want to go further? In this article we will discuss what options you have for garden watering systems.


Rainwater Harvesting

Whilst rainwater harvesting isn’t a new concept, it is still a concept that the wider population haven’t heard about or considered. The concept is relatively simple, water from the roof gets stored, typically in an underground chamber (a tank), where it can be pumped to a tap for use within the garden. Storage volumes can range from 1500L to 7500L and beyond. Pumps are normally automatic, and therefore when plumbed into a tap, as soon as the tap is open the pump will come on delivering mains like pressure. Great for watering the garden and better for washing the car than mains water. 


Automatic Irrigation

More and more people want to enjoy their garden but struggle with the time needed to water a lawn or flower bed. Irrigation systems are a great addition to any garden. Sprinklers can be set to different zones, come on at different designated times and flower beds can have very efficient drip irrigation systems installed. Whilst it may seem simple to implement such a system, sprinklers need specific pressure to work, and the pressure and flow rate you get at a tap will change the further the water travels through a pipe. An irrigation system needs to be designed to ensure it does what it is meant to do well. 


How to use a rainwater harvesting system with an irrigation system

This seems like a no brainer. Store rainwater and have an automatic irrigation system to use that stored water to irrigate the garden. We discussed this with wetlands irrigation ltd, who agree it is very viable to do, however there are certain complexities that need to be considered. Whilst we cannot list every different specific detail that needs to be considered, here are some things to give you an idea:


    1. Sprinklers need a specific flow rate and pressure to pop up and throw water. A pump will deliver a certain flow rate but this will change depending on how much pipe, how many bends, and what size of pipe is used between the pump and the sprinkler.


    1. Multiple sprinklers will need more flow, therefore zoning sometimes needs to be employed to ensure that one zone can work, then another (there might not be enough pressure for all sprinklers to work at the same time).


  1. Drip irrigation: each metre of leaky pipe, or small “drippers” will use a small amount of water per minute. A pump likes to pump at full power. If the flow rate on the drippers is too low, a pump might turn on, and switch back off again, only to have to turn on again, this rapid “on and off” can cause a pump to burn out. It is normally necessary to install an expansion vessel (pressure vessel) to help prevent this, and to ensure that at any given time, enough water is being asked of the pump to ensure it remains turned on. An alternative is to use a more advised variable speed pump which will slow down or speed up depending on what is being asked of it. 


To summarise:

Owls Hall Environmental are happy to help you with the purchase or questions around rainwater harvesting systems. However, for irrigation enquiries, we will direct to our colleagues at Wetlands Irrigation Ltd who specialise in this area. We do not offer irrigation services to our customers.

If you are considering a project with rainwater harvesting and an irrigation system, then free to give us a call to discuss further. 

Latest News

How To Keep Your Gutters Clean

How to stop leaves blocking gutters

If you use a water butt to collect and utilise the rainwater that falls on your home and garden, you should ensure your gutters are kept clear to maximise the amount of water you collect and recycle, as well as making sure you don’t unexpectedly run out.

Aside from not working properly, gutters clogged with leaves and other debris can cause water to overflow and even lead to leaks and water damage to the inside and outside of your home.  

Thankfully, there are several ways of keeping your gutters clear of leaves and other detritus and ensuring you are collecting as much rainwater as possible in your water butt and avoiding damage to your home and gutters.


Trimming trees surrounding your property

Keeping any trees that surround your property or stretch over your roof trimmed, especially in autumn, should help prevent a large number of leaves from falling or being blown into your gutters and disrupting water flow. The problem is exacerbated when the leaves become wet and form a dense barrier in your gutters.


Install gutter guards or brushes

Gutter guards and brushes are devices installed on your gutter which allow water to flow through the gutter whilst preventing the ingress of leaves and dirt. If you are considering installing a leaf guard, we recommend getting expert advice to ensure you choose the right option for your home and that they are properly installed. 


Have gutters professionally cleaned

Cleaning the gutters yourself can be a difficult and dangerous job without the correct health and safety training. A professional gutter cleaner can ensure every last leaf and accumulation of dirt is removed to allow your gutters to flow as efficiently as possible and avoid damage.

Professional gutter cleaning is not a service Owls Hall offers, and we recommend searching online for reputable local gutter cleaning companies. Simply search for gutter cleaning companies online and contact a local company for a quote. 


Install better gutters

If your gutters were poorly installed and seem to clog regularly despite preventative measures being taken, it may be more cost-effective to install an entirely new gutter system. Gutters that haven’t been installed correctly can lead to blockages forming in specific areas and prevent the whole system from working effectively.


Have gutters regularly inspected

Damaged gutters can significantly increase the chance of leaves and dirt getting trapped and creating a blockage. Even very small cracks can act as a magnet for debris which is why having your gutters occasionally inspected will help identify and fix any issues before they develop into a more serious problem. A gutter inspection will also alert you of any loose tiles and any other issues with your roof that could cause damage to your guttering system. 


If you need advice on the right water butt for your needs, get in touch with our expert team who will be happy to help you. 


Latest News

How To Save Water – World Water Day 2021

How to save water and the importance of reducing water consumption

We use water in nearly every aspect of our daily lives, from drinking, cooking and bathing, to washing clothes, flushing the toilet and watering the garden. Despite this, most people would be surprised to learn that the average person in the UK uses as much as 150 litres of water each day.

As well as domestic uses, we rely on water to produce food and manufacture clothes, making it arguably the most precious resource on the planet. However, the world’s current water consumption is simply not sustainable, and taking measures to reduce consumption and waste will help keep our water supply safe and pure, ensuring it’s availability for future generations.


World Water Day 2021

World Water Day is an annual event held on the 22nd of March which highlights the importance of freshwater and advocates for the sustainable management of freshwater resources.

World Water Day hosts events and provides a wealth of information related to the importance of valuing water and its impact around the globe, as well as promoting awareness initiatives such as the run around the world event.

You can view the agenda and register to attend this year’s virtual event on the UN Water website.  


Benefits of saving water

Learning how to save water is not only important for our planet’s sustainability but can also save you a considerable amount on your water bill and have a dramatic effect on your carbon footprint.

Lots of energy is used in the collection, treatment and supply of water, and limiting this demand will lead to a reduction in the amount of greenhouse gases released into the atmosphere.

Reducing your consumption of hot water in particular will also lead to savings on your gas and electricity bills.


Top 7 water-saving tips  

  1. Invest in a rainwater harvesting systemrainwater harvesting systems recycle the rainwater from the roof for use in toilets, garden taps and washing machines, leading to a 40-50% saving of mains water usage. Read more about the benefits of rainwater harvesting systems.
  2. Fit a water butt a water butt can collect around 5000 litres of rainwater per year for use in the garden, drastically reducing your reliance on treated water.
  3. Turn off the tap when brushing your teeth this can save up to 9 litres of water per minute.
  4. Keeping a jug of tap water in the fridge this will save you from leaving the cold tap running until the water runs cold before filling up your glass.
  5. Invest in water-efficient goods – you can purchase water-efficient shower heads, toilets, taps, and other household appliances which will reduce your domestic water consumption.
  6. Fit a cistern displacement device this reduces the volume of water used in each flush.
  7. Using full loads in washing machines and dishwashers this eliminates unnecessary small washes in between larger loads.



If you are looking to save water at home, but don’t know which solution is right for you, get in touch with our expert team for help and advice.



Latest News

Common Problems With Rainwater Harvesting Tanks

If you are thinking of investing in a rainwater harvesting tank, you may need to consider common problems which can occur if it isn’t set up properly. We rely on water for everyday tasks, so it’s important to make the right decisions when purchasing your rainwater tank. 

Our expert team can help you to choose the best solution for your home and garden, along with all the accessories needed to keep it running smoothly.

However, sometimes things do go wrong, so we have outlined some common problems that could occur, with our recommended solution.



Strange smelling tank

If your rainwater harvesting tank is smelly, there may be a few reasons why. In order to solve the problem, you will need to investigate, or call an expert to service your tank. Common causes are:


    • Algae growing inside your tank – you must ensure that your tank is sealed properly, so that no sunlight is getting through.


    • A small animal has found its way in – if an animal has gotten stuck in your tank, it may have passed away and could be contributing to the smell. If this is the case, you will have to empty your tank and sterilise it thoroughly.


    • Dust and debris from the roof – if you have an above-ground tank, it’s common for debris from your roof to enter the tank. All of our tanks come with the correct filters, but if your tank is old or from another manufacturer, our team can advise you on the filters you will need to put in place.


A rainwater harvesting tank underground, which is connected to the inside of your home with pipes.



A blockage in the system

If your rainwater harvesting system has a blockage, it can affect the flow of water to your home. There might be leaves or other debris stuck in the tank, which you will need to remove. You should also check the filter, to ensure that this isn’t full of debris. 

If you still cannot find the source of the problem, we offer local call outs to solve issues with your rainwater harvesting tank. Get in touch with our maintenance team, who will be happy to help you.



The water isn’t clear

If your water isn’t clear, the system may not be operating correctly. This is likely to be due to dirty filters, dirt or debris in the tank, or dirty water entering the system by accident from another source.

Since dirty water is a sign of debris entering the tank, we would recommend cleaning the leaf filter and maintaining a routine of doing so. It may take time for the water to refresh and ‘clear up’ if it doesn’t work then you could consider a downpipe filter, and also having the tank cleaned (Note: this isn’t a service we currently provide).



If you need advice about your rainwater harvesting system, or you are interested in purchasing one for your home, please contact our friendly team for more information.[/vc_column_text][/vc_column][/vc_row]

Image credit: stormsaver

Rainwater Harvesting - Filters
Latest News

Which Accessories Do I Need For A Rainwater Harvesting System?

When purchasing a rainwater harvesting system for the first time, it can be difficult to understand which accessories you need to keep it running smoothly. There are a few common issues which can occur with rainwater harvesting tanks, but you can resolve these problems easily by installing the right accessories. We have outlined the most important accessories below, and the importance of purchasing them.


Pumps and Controls

For a rainwater harvesting system, it’s important to purchase the right pumps and controls.

A rainwater pump is needed to pump the water out of your rainwater tank and through to your home or garden. This will provide you with a pressurised water flow, straight to your taps. Most rainwater pumps are submersible, meaning they will sit within your rainwater tank. Rainwater pumps are normally pressure operated, using a pressure switch to ‘sense’ when the pressure in the pipes drop and instantly switching on the pump. 

All of our complete rainwater systems come with all the pumps & controls you will need. However, if you have a tank already and need a new pump, we offer them separately.

We stock Divertron products, as they are market leaders for quality rainwater harvesting pumps. They are very efficient, with high output but low energy consumption. We offer a 1 year warranty on these pumps, so that you can get it replaced if you were to have any issues. 


Spacer Rings & Covers

Spacer rings help you to gain a deeper foundation for your rainwater harvesting system, as they extend the shaft of your tank up to ground level. They come in a range of sizes to suit your needs. 

We sell a driveable package with a spacer ring, for F-Line tanks. This enables you to install your rainwater harvesting tank in your driveway. The spacer ring helps to make the tank telescopic (longer in length), to spread the loading of the tank and reduce the chance of any damage occurring. 


Pressure Vessels

A pressure vessel is an important upgrade for your rainwater harvesting system, as it can prevent pump chasing. 

Pump chasing occurs when there is a leak or a dripping tap attached to your rainwater harvesting system. Pressure operated pumps turn off whenever the pressure drops, so when there is a slow leak, the pump will turn on. However, there won’t be sufficient flow to keep the pump running, and the pressure will gradually build, triggering the pump to switch off again. 

This process can repeat over and over again, which is known as pump chasing. 

A pressure vessel helps as it will hold some water and air at pressure. If the tap drips, the pressure in the pipe will be held until the water has emptied from the pressure vessel. This will prevent the pump from switching on, reducing the chances of your pump wearing out. 

Pumps can be expensive to replace, which is why we recommend installing a pressure vessel. We can help to recommend the right pressure vessel for your rainwater harvesting system. 



If you would like to speak to a member of our team for further information, please contact us today and we will be happy to help you. 

Latest News

A Guide To Water Butts

Collecting and recycling rainwater is environmentally friendly and cost effective. Water butts are an efficient tool for collecting rainwater in your garden. Installing a water butt at home is simple to do and means you have rainwater all year round for watering your garden, cleaning cars and topping up your pond.

What is a water butt?

Water butts are containers which can be made of plastic, terracotta, stone or wood effect and are available in different shapes and sizes.  They need to be connected to your home’s downpipe via a rainwater diverter. When it rains the rain collects in the guttering and flows down the downpipe into the water butt.

Benefits of having a water butt

Rainwater is a valuable resource and collecting it is very beneficial. There are many advantages to having a water butt in your garden. Water butts are a cost-effective way of saving money on your water bills and provide an environmentally friendly way to water your garden and undertake other outdoor jobs.  Rainwater is organic and its pH value is better suited for watering most plants than tap water as it has not been refined for human consumption. By having a water butt, you can maximise the collection of rainwater during the rainier winter months. Providing you with a natural water resource during the summer months, when it is likely to be drier and there could be hosepipe bans.

How to fit your water butt

  1. Find an accessible downpipe and place your water butt on a solid base close to it. Ensure that your water butt is raised enough to allow you to put a watering can under the tap.
  2. Mark the height of the water butt on the downpipe and cut a 3cm hole in the downpipe below the height mark. 
  3. Attach the rainwater filter diverter fitting to the downpipe. The cut section of downpipe fits onto the bottom of the filter diverter.
  4. Measure and mark 8 cm down from the top of the water butt and drill a hole for the water butt connector. Install the connector to the water butt by pushing it through the drilled hole and secure back nut (and rubber washer) to the hose tail.
  5. Finally attach the water butt connector to the rainwater filter diverter with the fittings that came with your water butt. Close the lid securely.
  6. Now you are ready to collect rainwater.

How to keep your water butt clean

Once your water butt is fitted you need to maintain it. There are a few easy steps which will help to keep your water butt clean. 

  1. Keep the lid on the water butt to stop debris and animals getting into the water.
  2. To keep the outside clean by hosing it down regularly.
  3. Your water butt should be emptied and the inside cleaned once a year. It is recommended to do this in the autumn before the months with the most rainfall. 
  4. Ensure the inside is scrubbed and remove any algae or sediment.
  5. We recommend using warm water and washing up liquid and avoiding antibacterial cleaners, as these they could seep into the collected water and contaminate your garden. 

How Owls Hall can help

Owls Hall Environmental are one of the UK’s leading rainwater harvesting specialists. Suppling hundreds of  homeowners and builders with a wide range of high quality rainwater harvesting systems including our selection of designer water butts. Our experienced team are happy to provide technical support and installation advice to all our customers, to ensure that their installation is easy and provides them with a cost saving rainwater harvesting solution. Water butts and accessories are available from our online shop. Alternatively, for information and advice email our team, call 01844 877 030 or complete our online form.

Rainwater Harvesting Products
Latest News

How to save water at home

According to the Energy Saving Trust, an adult uses around 142 litres of water every day. We use this when running the shower, taking a bath, washing the dishes, and other daily tasks.  If every household in the UK reduced their daily shower by one minute every day, it would save £215 million in energy bills nationwide every year.

During summer, it has often been necessary to implement a hosepipe ban to reduce water consumption. However, if you harvest water using a water butt, you could attach a hosepipe and water your garden for free. All of these small changes add up to big results.

If you are trying to save money on your water bill, or want to consciously help the environment and reduce your water output, follow our helpful tips on how to save water.

Easy ways to save water at home

Time your showers

We all spend a little too long in the shower, especially when we’re still waking up. You can reduce the amount of water wasted by timing your shower. You can set a timer on your phone, scrub yourself clean, and get out once the timer has gone off. Start by trying to reduce your shower time by one minute, and go from there.

Use the dishwasher only when full

Running the dishwasher multiple times per day is a waste of both energy and water. If you only have a small amount of dishes to wash, fill up the sink and wash them by hand. If not, you can fill your dishwasher up throughout the day, and run it at night time once it is full.

Install a water butt

Installing a water butt is a great way to save water and reduce your annual bill. You can use the water collected to water your plants, clean your muddy bikes, wash your car – the list goes on. Owls Hall offers a wide range of water butts for you to choose from.

How to install a water butt

Your water butt needs to be installed next to a down-pipe from your roof gutter. We have broken down the installation steps below:

  • To install your water butt, you should firstly cut into the down-pipe and take a section out – this is detailed in your installation manual.
  • You then slot the filter collector into the down-pipe and attach one end of the hose to the filter. Each of our water butts comes with a hole cutting saw, which you can use to drill into the tank.
  •  Once a hole has been cut, you can then either push the hose in, or secure the hose into the water butt with a supplied back nut.

We provide a selection of different coloured filters and a variety of hose lengths, so that you can position the water butt away from the down-pipe, if desired. 

We would highly recommend purchasing a filter for your water butt, to ensure that your rainwater is clear of any debris. This can be found as an optional extra for all of our water butts. We also stock a range of water butt taps, so that you can make the most of your rainwater.

What types of water butt are there?

Barrel Water Butt


You can choose a barrel water butt for a classic addition to your garden. The lid is childproof, to stop your children from opening it up.

Modern Water Butt


If you prefer a more sleek design, a modern water butt may be the one for you. You can plant flowers on the top, to help it to blend in with its surroundings.

 Nordic Water Butt


A Nordic water butt is truly unique, and its slim design will fit into any space. A simple design to suit any garden.

If you need any advice on how to install your water butt, get in touch with our friendly team.


Advise for rainwater harvesting owners
Latest News

Autumn advise for rainwater harvesting owners

Maintenance of a rainwater harvesting system is something many home owners forget about. Water is collected and stored, and your toilets flush. So there’s nothing wrong, right? Yes that is right, your system will be functioning and you shouldn’t be concerned.

However, at this time of year a lot of leaves fall. You tank will have a built-in leaf filter to remove the leaves and allow the clean water to pass into your rainwater harvesting tank. This is the time of year you should pop out into the garden and check your leaf filter to ensure no leaves have got stuck on it. It is a simple job and one which I feel many people forget about.

If leaves get stock on the filter they will degrade, and the remains will probably fall through the filter into the tank, over the years this will lead to an accumulation of debris in the bottom of the tank. Sure, you will have a filter on the pump, and maybe a particle filter after the pump. But preventing this accumulation of debris will help to ensure your water quality is maintained and generally good practice.

If you don’t know where your filter is, it could be in a chamber before your tank, or in the tank itself. If you are uncomfortable doing this, you can speak to a local gardener of handyman who will probable be more than happy to help, it should be no more than a 5 minute job.

If you are experiencing dirty water in your tank, you could also consider speaking to a local sewage treatment emptying company who could suck out the dirty water from the bottom of the tank just like they would with a septic tank. This is something to consider if you have had your system for a long time and haven’t ever looked at the filter. Keeping the water clean will help protect the pump and increase the lifespan.

Other jobs to consider:

  1. Test the pump and pipework for leaks. Turn off all appliances, don’t flush any toilets and listen inside the tank. The pump should not be running. If it turns on sporadically then you could have a leak in a toilet valve. Over time this will damage the pump and should be repaired.
  2. Test the mains water top up. At this time of year one would expect there to always be water in the tank, you probably wont be using your mains water. If you can see the sensor in the tank and van remove it, it is worth doing. When you remove it from the water, the mains water top up should kick in to top up the tank. Giving the sensor a clean isn’t a bad idea too. Unfortunately, some manufacturers fix these sensor inside the tank so it will depend on the system you have as to whether or not you can do this. Speak to the supplier who should be able to confirm.

Do not put yourself at risk by trying to get inside the tank, if you are uncomfortable with accessing the leaf filter or sensor, or if your system is installed very deep then you may been to employ someone to do these jobs.

If you are planning to install a rainwater system, feel free to call us to discuss how best to install the system to make maintenance easy. You may also find it helpful to read our article on the benefits of rainwater harvesting.