Owls Hall Environmental Ltd, Blackmore End, Braintree , Essex CM7 7DF
01844 877 030 01844 877 030


Latest News

New British Water guide for sewage treatment plants

What is British Water?

British Water is an active trade association focused on delivering innovative solutions through research and technology to improve the water industry. Its members come from a range of organisations across the sector. The main focus of its activity is improving water and wastewater solutions and promoting best practice for the water industry in the UK and internationally, as well as supporting all of its members to enhance and grow their businesses.

New sewage treatment plant user guide

As part of British Water’s work to support the water industry it has produced a sewage treatment plant user guide. This guide offers detailed information for owners and users of sewage treatment plants. It includes sewage treatment plant operating details and some key do’s and don’ts, in addition to clear guidance on maintenance, servicing and emptying to maximise the life of your sewage treatment plant. It also contains new Environment Agency regulations to ensure that any off-mains wastewater system does not pollute the environment. As well as information around sewage treatment plants, there is helpful information on how water softeners, dishwashers, washing machines and waste disposal units can affect on your sewage treatment plant.

Who does the guide benefit?

The guide benefits anyone who currently has a sewage treatment plant for their wastewater management, as well as anyone looking to purchase or build a property with an off-mains water system. It provides a full understanding of sewage treatment plants and how to look after them. It is especially important to understand the new regulations introduced in January 2020 which state how wastewater is discharged to ensure it is compliant. If you are unsure whether your sewage treatment system is compliant. The most effective way to confirm this is to arrange for home drain survey. There is more information on home drain surveys available on our site.

How to access the guide

If you do have a sewage treatment plant or are buying a property with one, you can download the British Water User Guide from the Owls Hall Environmental website here. Owls Hall Environmental Ltd is a member of British Water and has been since 2007. We are very active in all of our projects and research. Craig Finbow, Managing Director of Owls Hall, is currently the Convenor for British Water Package Treatment Plant (PTP) group. If you are still unsure about how to manage your sewage treatment plant, wish to arrange servicing or emptying for your tank or a home drain survey, please contact our expert team here.

Latest News

Coronavirus (COVID-19) update.

In light of the Coronavirus (COVID-19) health situation Owls Hall Environmental Ltd would like to confirm we are open for business as usual.  We are keeping up to date with the latest for Coronavirus (COVID-19) Government and Public Health information and guidelines.  Our customer and employee’s health and safety are our top priority; therefore, we have implemented a Business Contingency Plan. To enable us to deliver our service efficiently and safely with minimal disruption to our customers

 Our plan outlines:
  • Owls Hall Environmental Ltd is following government guidelines to ensure health and safety practises are in place to reduce the spread of Coronavirus.
  • Our service and installation team are equipped with the appropriate personal protective equipment. Disposable, non-reusable gloves have been provided and will be worn for all work carried out, due to this we are asking customers not to sign for the services that have been carried out, in order to minimise any cross-contamination.
  • We have implemented the necessary hygiene precautions at our premises and are allowing only essential visitors such as employees and delivery drivers.
  • We are asking for customers and suppliers to contact us either via telephone or email to minimise direct contact.
  • All planned service and installation work will be carried out without the need for social interaction with customers. Our office team will contact you before your appointment. They will advise how the work will be carried out safely and with minimal direct contact between you and our engineers.
  • Where possible we have implemented remote working facilities for our team while still maintaining a functional presence at our premises. We do not anticipate this to cause any issues with our service.
  • An additional site-specific Risk Assessment will be carried out by Service & Installation team prior to entering or commencing work on sites. We would ask for your cooperation in the event that additional preventative measures are required prior to work commencement.
  • We would ask that you do not visit our premises or have direct contact with our field team, if you require any assistance or further advise then please contact us, all government advise is available on the following website – NHS Guidelines
  • If you have any of the Coronavirus (COVID-19) symptoms or have been in contact with anyone who may have, then please get in direct contact with our team on the below number to ensure we carry out the necessary precautions.


Finally, we will continue to monitor the guidelines and update our contingency plan as required. Our latest version will be available here. If you have any questions please contact us here via our online contact form

Latest News

Is Your Septic Tank Compliant with 2020 Regulations?

As of January 2020, the Environment Agency’s septic tank regulations state that if you have a septic tank that directly discharges to surface water, you will be required to replace or upgrade to a full sewage treatment plant.

In addition, if you are considering selling or buying a property, a home drain survey is now a legal requirement of the sales process. A report is required to confirm the structural status and compliance of all properties with off mains sewage. If the system is not compliant, then the necessary action needs to be agreed between the buyer and seller, to ensure that the system conforms and the sale of the property can be completed.

Summary of changes to septic tank regulations in 2020

The 2020 update to the septic tank regulations mean that it is now an illegal offence to discharge waste from a septic tank into ditches, streams, canals, rivers, surface water drains or any other type of water-course. You must have your septic tank checked & maintained regularly in line with the manufacturer’s instructions.

These new Environmental Agency rules are complex and additional information can be found here. Alternatively, if you have any questions, you can get in touch with our team, who will be happy to answer them.

How do I know if my septic tank meets the 2020 regulations?

The most effective way to find out if your drain system is compliant is to have a drain survey completed by a qualified engineer. The survey will carry out an extensive inspection of the tank and all the pipework using CCTV technology, and you will be provided with a comprehensive report of the findings.

At Owls Hall Environmental, we have a dedicated home drain survey team who will arrange and complete your survey, produce your report, and explain in detail what your report means. If your drain system requires any maintenance repairs or new parts, our team will clarify this and confirm any costs involved to complete the work. Owls Hall aims to complete your survey and provide you with a report within seven days of your initial contact.

How can I arrange a home drain survey?

Simply contact our home drain survey team by telephone 01371 504 045 or email or complete our online form. They will be happy to arrange a convenient time for our engineer to visit and complete your home drain survey.

Owls Hall Smart Water Solutions
Latest News

The Top UK Destination for Good Weather in October Half Term

Our new study has revealed the UK holiday destination with the least rain in October.

The research was conducted by comparing the average days of rain in October against the most popular holiday destinations in the UK. The top destinations were determined for having the least days of rain per month, meaning holidaymakers will have a better chance of a sunnier half-term holiday.

It was revealed that Brighton is the least-rainy holiday destination in October, with 10 days of rain on average. It was closely followed by Lowestoft and Eastbourne, which see 10 and 12 days on average respectively.

Below are the full results of the research:

Brighton and Lowestoft each have 10 days of rain on average for October; however, Lowestoft saw 2 millimetres more rain on average, meaning Brighton came out on top. Holiday-goers can visit the famous Brighton Pier, have a drink in the i360 Observation Tower, or go for dinner at the modern Marina.

Eastbourne, the infamous filming location of Angus, Thongs and Perfect Snogging, has 12 days of rain on average. You can visit the miniature steam railway, or explore the tunnels at Newhaven fort.

In Lowestoft, you can visit Pleasurewood Hills Theme Park or get close to nature at Africa Alive. Just 10 miles along the coast is popular seaside destination Great Yarmouth, with great family attractions such as the Sea Life Centre and Pleasure Beach.

In the South West of England is Lyme Regis, which averages the most days of rain in October at 23 days. However, there is plenty to do on a rainy day – you can visit the Dinosaurland Fossil Museum or take a trip to the Town Mill.

Head to the North West coast and you’ll find the original Pleasure Beach in Blackpool, as well as the Blackpool Tower, facing a potential of 15 days of rain. If you’re looking for a city break, Edinburgh averages 17 days of rain in October and there are many beautiful attractions to visit on both rainy and dry days.

Guide Dogs for the Blind Sponsorship by Owls Hall
Latest News

Fundraising for our furry friends!

Guide Dogs for the BlindOwls Hall are delighted to announce that they have collected over £100 for Guide Dogs for the Blind. The Charity supports people that are blind or partially sighted enjoy the same freedom of movement as everyone else.

As a team of animal lovers the staff wanted to raise money for this important cause. The money was raised during Owls Hall’s attendance at a number of County Shows these past few months.

MD, Craig Finbow, says:

“We were proud to have raised this sum for Guide Dogs for the Blind. Many of the team here are dog owners and we couldn’t think of a more deserving organisation dedicated to serving blind and partially sighted people to help support.”

For more information about the work of Guide Dogs, please visit www.guidedogs.org.uk

Latest News

The Benefits of Installing a Rainwater Harvesting System

The UK is wet, we all know that, but what falls from the sky isn’t an indication as to how much water we have available to us for our own use. This is limited to how much we can store. With population rising, summers getting dryer and the UK’s water sources becoming more and more stressed, it is no wonder rainwater harvesting is a popular addition to many new build properties. But what are the real benefits to the home owner and the developer? We will take a look in this handy article.

Reduced water consumption
Many water saving solutions like low flush toilets and low flow shower heads, will effect the consumers day to day living. We all love a high flow shower, but including these in a home increases the volume of water consumption. Recycling the rainwater from the roof for use in the toilets, garden taps and washing machine can save 40-50% of mains water usage, therefore allowing people to have higher flow showers and still be reducing their overall water consumption.

Longer lasting appliances
Certain parts of the UK have very hard water. Limescale is a problem which builds up and reduces the life of appliances, especially ones that heat up water like washing machines. Rainwater is soft and doesn’t deposit limescale which increases its lifespan.

Reduction in stormwater runoff
SUDS (sustainable urban drainage systems) is a consideration in all urban development. Surface water drains are reaching capacity and there is a driver to ensure we manage stormwater effectively to prevent localised flooding. Rainwater harvesting is the collection and reuse of rainwater from the roof. The inclusion of rainwater harvesting in a new build will have a significant impact on the volume of water sent to the surface water drains which will in turn help alleviate local flooding.
Reduction in sewer connection cost
At the time of writing, Anglian Water and Severn Trent water are offering a reduction in sewer connection costs if the developer uses a rainwater system in a new build. Anglian Water have said: “If a new home uses innovative technology such as rainwater harvesting and water efficient showers, which help the occupants to reduce their consumption to 100 litres a day, then we will discount the infrastructure charges for that connection. Currently, that means a discount of £722 per connection for dual service areas.”

Top tips
Installing a rainwater harvesting system is reasonably simple in a new build. However, there are a few considerations one needs to make when planning for a rainwater system
1. Dual plumbing – There must be a dedicated plumbing circuit to the toilets, washing machine and outside tap. It must be marked with tape to ensure it is not mistaken in the future and used for drinking water.
2. Tank location – The rainwater tank should not be installed too deep in the ground. Most tanks come with built in leaf filters, if the tank is installed too deep, it becomes hard to clean the leaf filter. If at all possible, keep the inlet pipe around 600mm below ground and always use a tank with a 600mm diameter opening to make is easy for the home owner to perform simple maintenance.
3. Protect the pump – all systems require a pump to bring the water from the pump to the toilets. These pumps are pressure operated. Any leaks in toilet valves or dripping taps can make the pump turn on and off. Adding a simple pressure vessel to the system will prolong the life of the pump and ensure the system doesn’t cause any problems for the home owner.
4. Take specialist advise. Many companies are selling rainwater harvesting systems, buying from one that really knows and understands the system well will pay dividends when you need to pick up the phone and ask a question. Making mistakes is costly to rectify, therefore having the support and back up from your supplier is imperative.
5. Ensure you have bought high quality components. The working components of a rainwater harvesting system are the pump, and the mains water top up kit. Ensuring you have a pump by a leading manufacturer and a good quality mains top up kit is imperative.

Owls Hall offers a range of rainwater harvesting products, including complete rainwater harvesting systems, rainwater tanks and water butts.

Alternatively, if you would like to speak to our rainwater specialist, contact Paul on 01844 877032.


Environmental Services, Owls Hall, Sewage Treatment
Latest News

New law coming soon- will it affect you?

If you haven’t already heard, under the new Environment Agency general binding rules, if you have a septic tank that directly discharges to surface water, you will be required to replace or upgrade your septic tank treatment system to a full sewage treatment plant by 1st January 2020, or whenever you sell your property (if it is before this date).

To delve in to the information slightly deeper, it will be a legal offence after the above date to discharge waste from a septic tank in to ditches, streams, canals, rivers, surface water drains or any other type of water-course. Although it is over two years away, we would certainly suggest that you at least think about your course of action now (if these rules affect you), so as to reduce your chances of a stressful last quarter of 2019.

There are quite a variation of rules and requirements attached to this new law so we have included a link to the Environment Agency’s explanation here: https://lnkd.in/eR7gFUP. If you have any questions at all, please do not hesitate to contact a member of our team on 01371 850537 who will be happy to talk in greater detail about the 2020 E.A. general binding law change.

Latest News

Giving never gets boring!

Here at Owls Hall we work with three amazing charities, one of them being Cancer Research UK who we have recently managed to raise £810 for. The other charities we support include Guide Dogs for the Blind and Tools With A Mission (A Christian charity sending tools across the world) for whom we have also recently raised a combined total of £572.95. Each installation job that Owls Hall attend over £5,000 generates a £10 donation, which we donate on our customers behalf. We also take a Guide Dogs for the Blind collection box to our summer event shows which enables us to give that little bit extra.

Fundraising for our chosen charities remains a core objective for us, it is a great feeling to know that we are contributing to such a worth while cause.


If you would like to donate to Cancer Research UK, please visit https://www.cancerresearchuk.org/support-us/donate


Our final event of the Summer 2017 season

Come along and visit the team at our very last show of the season- The Surrey Game & Country Fair. Taking place this Sunday 24th September from 9am til 5pm, this fair will no doubt keep you highly entertained. With various animal displays throughout the day, there will also be Donkey Rides, Duck Racing, Fly Fishing, Vintage Cars, Punch & Judy, a farmers market, a food hall and lots of local craft stalls.

Adult tickets are £8.50 if you buy them online before Sunday and children under 5 go free.

The products we will have on display will be the SOLIDO, Millennium, EasiBox pump station, F-Line Rainwater harvesting tank and our designer water butts.

Please do come along and speak to a member of our team who will be happy to talk in more detail.

See you on Sunday!



Edenbridge & Oxted is not just your average Agricultural show

Taking place on Sunday 27th and Bank Holiday Monday 28th August 2017, The Edenbridge & Oxted show is a great day out for all the family as well as an informative and traditional agricultural show. Owls Hall are proudly exhibiting this year; we will be displaying our popular products such as the SOLIDO Sewage treatment system, the Millennium septic tank, the ASP Sewage treatment system, the F-line Rainwater harvesting system and a selection of our snazzy designer water butts.

Do come along and speak to our staff about our brilliant products and services, we will be happy to talk to you. In the meantime, make sure you visit the other exciting things on offer at the show, such as:

– The Shetland Pony Grand National
– World-Class BMX Stunt Displays
– Children’s Cookalong with CBeebies Chef
– Morris Dancing Workshops
– Meerkat Enclosure
– Exciting Showjumping Competition
– ‘Keep It Local’ Craft Marquee
– Archery
– Dog Show / Sheep Show
– Vintage Cars and much, much more…

See you there!